Filing support and questions
Contact TaxFile about your tax filing
Whether you are filing a simple W-2 return, 1099 and self-employment income, or a small business return, we would like to hear from you. Tell us about your tax situation, the forms you have and what you are trying to file, and a real person on our team will point you to the right next step. We usually reply within one business day.
Prefer email?
app@taxfile.aiTaxFile is self-prepared tax software, not personalized tax advice. The AI reads your forms, finds the deductions and credits you qualify for, and prepares a return you review and approve before it is e-filed through an authorized IRS e-file provider. Your financial data is protected with bank-level encryption and is never sold.
Email us directly
The fastest way to reach the team is email. Tell us what forms you have and what you are trying to file, and we will reply within one business day.
Email app@taxfile.aiReal replies, not a bot. A person on our team reads every message.
Your data stays private. Nothing you send us is sold or shared.
How TaxFile works
Add your W-2s and 1099s or chat, then TaxFile prepares your return, finds your deductions and e-files after you approve.
See how it worksPricing
Simple per-return pricing from $39, with Self-Employed at $89 and Business at $199, plus $19 per state. No free plan.
Compare plansCommon questions
How filing works, whether your financial data is safe, 1099 and Schedule C support, self-employment tax and authorized IRS e-file.
Read the FAQ